Hi There,
I'm Vraj Desai
I am an
About Me
I fix things, build things, and automate things that used to take people hours.6+ years in IT support on the floor at Apple, keeping a 45-device retail estate running at Sainsbury's, and now out in the field with Pomeroy Technologies in Cork. I've handled everything from a dead POS terminal in a store serving 10,000 customers a week to complex macOS migrations with zero data loss. CCNA certified. Microsoft 365 Endpoint Administrator certified. Comfortable in a server room, on a client site, or deep in a ServiceNow queue.Outside of work I build AI automation pipelines using N8N, Grok AI, and Airtable — because the best IT engineer is the one who makes themselves harder to replace.
email : vrajdesai10@gmail.com
place : Cork,Ireland
Cisco Networking (CCNA)
Active Directory & Azure AD
ITIL & Service Desk
N8N Automation
Grok AI Integration
Airtable
Microsoft 365 Admin
ServiceNow
Windows Server 2019/2022
Data Analysis
Python
GitHub
Education is not the learning of facts, but the training of the mind to think.
University of Bedforshire | Luton, England
University of the west of England | Bristol, England
Academic, personal, and live automation projects.
Live N8N workflow using Grok AI to classify IT support tickets by severity (Low/Medium/High), auto-log to Airtable, and send real-time Telegram notifications — full ticket lifecycle from intake to resolution. 20+ real tickets processed.
Real-time website monitoring with instant Telegram DOWN/RECOVERY alerts, Airtable incident logging, and a daily automated health digest — two live N8N workflows with custom JavaScript processing. 12+ incidents tracked.
Developed a Customer churn predictor web app, that predicts whether a customer is likely to stop using a company's services based on historical data. Designed for Telecommunication companies but adaptable to other industries.
A loan pre-screener app that predicts the likelihood of a loan applicant getting approval based on their personal, financial and credit details.
A property value estimator app that lets you enter a few details about the property and evaluates the price of the property.
The dashboard provides a comprehensive view of historical sales performance, customer insights, and future demand forecasts.
March 2026 – Present
Aug 2025 – Jan 2026
Nov 2019 – March 2026
June 2019 – Sep 2019
Oct 2016 – May 2019
Some of my key certifications in various fields.
Below are the details to reach out to me!
Cork, Ireland